Assisting a client who was in difficulty due to a lack of income

- Client struggling financially in retirement as outgoings exceeded income
- Debts building up due to inability to make payments
- Causing great stress and anxiety to client
- All while living in a mortgage-free property worth £1m
- Recommendation for a lifetime mortgage that cleared her debts, funded home improvements and provided her with additional income
- come
Client’s circumstances
A retired woman in her late 70s, finding that her income was not sufficient to cover her outgoings.
Issues addressed
Client’s financial difficulties had led to her accumulating debts and experiencing stress and illness. Friends and neighbours had been providing financial support as the situation worsened as she had no longer had any family.
Tailored solution provided by John Lamb Hill Oldridge
We recommended a lifetime mortgage with a drawdown facility from which she could access funds to provide an income for the rest of her life. The initial amount borrowed was used to clear her existing debt, carry out some home improvements and create an emergency fund for any unexpected costs that may have arisen.
A drawdown facility was arranged to provide sufficient funds to supplement her income for the rest of her life.
This case shows how equity release contracts can be used to provide vital additional income, and how John Lamb Hill Oldridge advisers can improve clients’ financial positions.
Other Insights
Protecting £100 million in family gifts ahead of the 2026 APR/BPR changes
With changes to Agricultural Property Relief (APR) and Business Property Relief (BPR) due to take effect from April 2026, and with the November 2025 Budget approaching, many advisers and clients are reviewing their estate-planning and [...]
Jacob Fay featured in CityWealth Leaders List Interview
We are proud to share that Jacob Fay, Associate at John Lamb Hill Oldridge, has been featured in CityWealth’s Leaders List interview this week. In the piece, Jacob shares insights into his work advising high-net-worth [...]
Alex Gibson-Watt and Paula Steele interviewed by FT Adviser on the role of specialist protection advisers for HNW and UHNW clients
With inheritance tax changes now being discussed in national news, more IFAs are looking to John Lamb Hill Oldridge for support with protecting their clients’ estates. In a recent interview with FT Adviser, Directors Paula [...]


